Overview
Automated uptime monitoring & performance stability on AWS
As the standard for modern organizations, automated uptime monitoring and performance stability assurance are table stakes. What’s getting in the way of your success?
- Impossible to meet support SLAs with current staff and budget?
- Are your engineers providing on-call support, but you really need them building new product features?
Teraways is your support partner for AWS environments
Teraways is serious about support, and we’re really good at it. More than 80% of our consulting clients use our Support Services. We’re a certified Registered Consulting Partner in the AWS Partner Network, audited MSP, and AWS Well-Architected Partner, with DevOps, Migration, and Data & Analytics competencies.
Partner with Teraways to deliver world-class support, on budget.
Our partnership model
We create a partnership with you based on shared goals and collaboration.
Minimize alert fatigue
We’re the first point of contact, with improved SLAs.
Reduce toil
Root cause analysis (RCA), automated runbooks, and proactive corrective measures help you reduce manual, repetitive, and automatable workloads.
Get faster incident resolution and fewer surprises.
We leverage AI to provide automated, rule-driven incident resolution, and advanced analytics to predict weekly and monthly trends, so you have fewer surprises.
Add-ons & customization
Let’s discuss your specific needs. We’ll create a plan that matches your exact requirements for
- Customized SLAs or escalation paths
- Enhanced monitoring
- Detailed dashboards
- Incident investigation
- Root cause analysis, and more.
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